Our Managed Support Solution is aimed at providing excellent user service and improve productivity. services are custom-tailored to be rendered on-site at Client’s location, or remotely at CorpFlex’s location.
CorpFlex’sManaged Support Solutions are a basket of integrated services to provide user support and IT infrastructure backboning.
Our operation delivers services according to the best ITIL practices and COBIT procedures, such as:
- Service Desk - Remote Support – hardware and network assets - On-Site Support – hardware, software and network assets - Asset Management / Inventory - Third-Level Support - Services and Procedures Standardization - Management of User Services levels.
TheManaged Support Solutions embraces:
- Local - Remote/Monitoring - Body Shop - Help Desk
Our Managed Support Solutions offer the following benefits:
- Management of Help Desk services to users - Observance of agreed SLAs - Guaranteed network user satisfaction.
IDC forecast review: SaaS market is going to grow more
MSS - Managed Support Solution
